Opening doors to sales
For the past seven years sales and marketing
expert David Watkins has been helping local businesses
open the door to prospective new clients. He gave
reporter Paul Robins the ins and outs of running a
successful telemarketing firm. |
|
|
|
|
The business:
Achieve UK Ltd
Hubbard Close
Twyford, Berkshire
(0118) 934 4119
enquiries@achieveuk.com
www.achieveuk.co.uk
|
| Reprinted from “Business Daily”
Reading Evening Post |
The boss: Managing director David
Watkins.
What’s your business about?
“Achieve UK is a business development agency, specialising in
outbound business to business telemarketing services. We provide
companies with a constant stream of
high quality sales leads and
appointments and help them get their products and services in
front of perspective clients. Telephone marketing is one of the quickest and most
cost-effective methods of creating new business opportunities,
and unlike other forms such as advertising, direct mail, and
exhibitions, telemarketing can obtain almost instantaneous
results. In addition to this, we also run a wide range of
training and development workshops.”
How did you start the business?
“I started the business in October 2000. I had been in sales and
marketing for over 15 years when I spotted a gap in the market.
It was apparent that most companies suffer from the same old
problem - they have quality products and services to offer but
they just don’t have the time and expertise to approach
potential new clients using the telephone. It is the dreaded picking up the phone, cold call that they
fear most. “So I decided to start Achieve UK to help other firms
open that initial door to new business.”
Was it easy to get started?
“No – like any new business venture, it took time to get it off
the ground. “It took probably a good two or three years to find
our feet.”
Do you have any employees?
“I am lucky to have a small team of highly experienced sales and
business professionals who have contributed tremendously to our
recent successes.”
Who are your clients?
“We work with software houses, technology companies,
consultancies, agencies and professional service companies –
basically anyone who has a high value product or service and
wants to get in front of potential new clients.”
What sets your business apart in this highly competitive
market?
“We are business people not telephone operators. This means we
don’t promise the earth, don’t make hundreds of telephone calls,
don’t work from scripts or work in a call centre environment. We
are not a conventional telemarketing company involved in high
volume calling. Instead, we specialise in working with
businesses which have a
complex, high value product or service requiring a more
strategic and consultative approach, based around market
intelligence and relationship building – not hard selling. We
would rather send a client into one genuine opportunity rather
than on 40 pointless meetings.”
What do you think about the company’s location?
“We couldn’t be situated in a better place. Twyford is in the
heart of the Thames Valley.”
What’s the best thing about being the boss?
“Having freedom of choice and flexibility – you can do what you
want whenever you want to.”
And the worst?
“The buck stops with me if things go wrong.”
What’s the secret of success in business?
“I would put it down to attitude and persistence combined with
four things – a clear goal, a definite plan, confidence and no
fear of failure. Far too many people give up too early as they
expect their businesses to be successful instantly.”
What are your plans for the future?
“To continue providing companies with quality sales leads
and appointments. |